The TRAX device’s sensors capture lap times, speed, acceleration, and many other relevant data. The embedded SIM card then sends data to the cloud for AI-powered processing, allowing for instant data insights on your app.
The device can be mounted on any flat, as horizontal as possible surface on the kart using double-sided tape.
Important: The arrow printed on the TRAX device must point in the racing direction when mounted on your kart. (A slight offset is acceptable, but mounting it vertically or in the opposite direction will cause accuracy issues.)
For karts with Rotax Evo engines, we provide freely available 3MF files to 3D-print a mount for the battery cover. The ZIP file can be downloaded here.
No, if handled correctly, the Rotax TRAX device does not require regular maintenance. It has an IP67 certification and is designed for long-term use. If you experience any issues, please contact our support team (form below).
Yes, the TRAX device comes with a 6-month warranty against manufacturing defects. If you need further assistance, please feel free to contact us (form below).
Currently, data export is not supported.
If required, firmware updates for the TRAX device can be performed over the air. In this case, you would receive an in-app notification with instructions.
As long as the device is supplied with 12V power, it will record data. The status LED turns off after a while to save power. We recommend disconnecting the device from the power source after use.
No. You only need to scan the QR code on the TRAX device with your TRAX app during the initial setup. Once racing, there’s no need to keep your phone nearby. The TRAX device has its own cellular connection and transmits data directly to a cloud server for real-time processing. After the stint, data analysis will be available in the TRAX app. While your phone must be connected to the internet, it does not need to be physically close to the TRAX device during use.
We use the payment methods available in the respective app store.
By scanning the QR code located on your TRAX device, you can register it to your app. That way, all the data the device generates will be assigned to your account.
Unfortunately, this is not possible. A racing session must be started beforehand.
Using the TRAX app, you can create your own tracks, which we will then validate and prepare. Next time, you should be able to select the track with the layout.
Need a hand? We’re here to help!
Whether you’ve got a question, found a bug, or want to request a feature, we’d love to hear from you. Our team is always ready to assist and make sure your TRAX experience runs as smoothly as possible.
Simply fill out the form, and we’ll get back to you in no time!
Got a technical issue? Don’t forget to include any details that might help us solve it quicker.
We're looking forward to helping you race ahead!